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  • Supplements
    • Explore Supplements
    • Best Sellers
      • Explore Best Sellers
      • Liposomal Vitamin C
      • Vitamins D3 & K2
      • Complete Probiotics
      • Magnesium L-Threonate
      • Quercetin and Pterostilbene Advanced
    • Goals
      • Beauty & Skin Health
      • Bone & Joint Health
      • Brain Health
      • Cellular & Mitochondrial Health
      • Detox Health
      • Digestive Health
      • Energy Production
      • Heart Health
      • Immune Support
      • Metabolic Health
      • Mood & Stress Management
      • Sleep Health
      • Vision Health
    • Supplements
      • View All >
      • Astaxanthin
      • Berberine and MicroPQQ Advanced
      • Biothin® Probiotic
      • Calcium with Vitamins D3 & K2
      • H2 Molecular Hydrogen
      • Hair, Skin & Nails
      • NAC with Milk Thistle
      • Ubiquinol
      • Whole-Food Multivitamin
      • Zinc Plus Selenium
    • Letter Vitamins
      • Vitamin B
      • Vitamin C
      • Vitamin D3
      • Vitamin E
      • Vitamin K2
      • Vitamins D3 & K2
    • Collections
      • Antioxidants
      • Biodynamic
      • Biothin
      • Botanicals & Herbs
      • Collagen
      • Enzymes
      • Fermented
      • Liposomal
      • Minerals
      • Multivitamins
      • Omega 3s
      • Organic
      • Probiotics
      • Women's Health
      • Men's Health
      • Kid's Health
  • Protein & Fitness
    • Explore Protein & Fitness
    • Best Sellers
      • Explore Best Sellers
      • Cocoa Cassava Bars
      • Pure Power Protein Bars
      • Pure Power Electrolytes
      • Pure Power Whey Protein
      • Pure Power Protein + Probiotics
    • Goals
      • Performance
      • Recovery
      • Muscle Building
      • Weight Management
    • Protein Powders
      • Collagen Powder
      • Pure Power Protein + Probiotics
      • Pure Power Whey Protein
      • Pure Power Vegan Protein
      • Smoothie Boosters
    • Bars
      • Cassava Bars
      • Biothin Keto Bars
      • Pure Power Protein Bars
    • Collections
      • Biothin
      • Pure Power
      • Equipment
      • Accessories
  • Pets
    • Explore Pets
    • Best Sellers
      • Explore Best Sellers
      • Complete Probiotics
      • Dehydrated Dog Food
      • Krill Oil Liquid Pump
      • Dental Chew Bones
      • Beef & Bison Bites
    • Goals
      • Bone, Joint & Muscle
      • Brain Health
      • Coat & Skin Health
      • Digestive Health
      • Flea & Tick Prevention
      • Heart Health
      • Immune Support
      • Vitality, Health & Wellness
      • Vision Health
    • Supplements
      • View All >
      • Adrenal Support
      • Astaxanthin
      • Digestive Enzymes
      • Eye Support
      • GI Support
      • Joint Support
      • Meal Mix
      • Ubiquinol Liquid Pump
    • Food & Treats
      • Chew Bones
      • Dehydrated Dog Food
      • Treats
    • Supplies
      • Beds
      • Grooming
      • Potty
      • Toys
  • Food & Drinks
    • Explore Food & Drinks
    • Best Sellers
      • Explore Best Sellers
      • Black Seed Oil
      • Golden Milk
      • Extra Virgin Olive Oil
      • Coconut Oil
      • Coffee
    • Diet & Lifestyle
      • Biodynamic & Regenerative
      • Fermented
      • Ketogenic
      • Organic
      • Paleo
      • Gluten Free
      • Vegan
    • Groceries
      • Chocolate
      • Coffee & Tea
      • Dairy
      • Grass Fed Meats
      • Oils & Vinegars
      • Pasta & Grains
      • Sauces & Pastes
      • Snacks & Spreads
      • Spices & Seasonings
      • Sweeteners
    • Collections
      • Mitomix®
      • Pure Power
      • Solspring®
  • Personal Care
    • Explore Personal Care
    • Best Sellers
      • Explore Best Sellers
      • Toothpaste with Tulsi
      • Volumizing Shampoo
      • Rejuvinating Facial Serum
      • Lavender Essential Oil
    • Skin & Hair
      • Facial Cleansers
      • Facial Moisturizers
      • Facial Treatments
      • Hair Care
      • Lip Balm
      • Suncare
    • Bath & Body
      • Body Lotions & Creams
      • Body Wash & Soaps
      • Bug Spray
    • Oral
      • Dental Floss
      • Oral Rinse
      • Toothpaste
    • Essentials
      • Esthetic Cotton
      • Essential Oils
      • Feminine Products
  • Clothing
    • Explore Clothing
    • BEST SELLERS
      • Explore Best Sellers
      • Hooded Sweatshirt
      • Leggings
      • T-Shirt Dress
      • Shirts
      • In-Conversion Biodynamic Cotton
    • Tops
      • Hooded Sweatshirt
      • T-Shirts
      • Dirt Shirts
      • Sports Bra
    • Bottoms
      • Leggings
      • Shorts
    • Dresses
      • T-Shirt Dress
      • Wrap Dress
      • Maxi Dress
    • Basics
      • Robe
      • Socks
      • Underwear
  • Healthy Home
    • Explore Healthy Home
    • Best Sellers
      • Explore Best Sellers
      • Whole Home Air Purifier
      • Shower Filter
      • Pillowcase Set
      • Fluoride Removal Full Spectrum Countertop Water Filter
      • In-Conversion Biodynamic Cotton
    • Bed & Bath
      • Bedding
      • Towels
      • Mattresses & Pillows
      • Shower Filters
      • EMF Tent
      • Stop-N-Go Stool
      • Toilet Paper
    • Kitchen
      • Cookware & Cutlery
      • Kitchen Appliances
      • Grocery Bags
    • Books & Media
      • Books by Dr. Mercola
      • Books by Dr. Becker
      • Books by Others
      • CDs
      • DVDs
    • Essentials
      • Air Purifers
      • Water Filters
      • Cleaning Supplies
      • Essential Oils
      • Test Kits
      • Small Electronics
      • Gardening Supplies
  • Best Sellers
    • Top Supplements
    • Top Protein & Fitness
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Help Center

Our top priority at Mercola Market is your happiness.

We stand by our products, and strive to develop and offer items that will help you live a healthier lifestyle. Just contact our Customer Care team, and we will ensure you are satisfied with your purchase. We’re here for you. Happiness Guaranteed.

Money Back Guarantee

Which means we stand by our products, and strive to develop and offer items that will help you live a healthier lifestyle. Just contact our Customer Care team, and we will ensure you are satisfied with your purchase. We’re here for you. Happiness Guaranteed.

Return Process

We ensure exceptional service and ease with our three-step return process:

1

Contact our Customer Care Team to obtain a return authorization number.

2

Write the return authorization number on the box, and on the original packing slip inside the box.

3

Ship your return to: Tempo Fulfillment Inc
10344 66th St N
Pinellas Park, FL 33782

Return Policy

With the exception of media, clearance and certain specialty items, our return policy is as follows:

  • Healthy Rewards

    Members have 90 days to return unexpired, consumable products and 30 days to return undamaged non-consumable products for a full refund (minus shipping charges).

  • Preferred/Premier

    Members have 1 year to return unexpired, consumable products and 90 days to return non-consumable products for a full refund (minus shipping charges).

The customer is responsible for all return shipping costs and select restocking fees. Please allow 5 to 10 business days for all returns to process. For check and money order customers, please allow up to 15 business days for processing.

Products

Healthy Rewards

Preferred/Premier

Products

Consumables Show Products

  • Health
  • Bamboo Products
  • Food/Nutrition Labels**
  • Household Supplies
  • Personal Care Items
  • Sprouts & Shoots
  • Supplements
  • Pets
  • Cat Scratcher
  • Pet Treats
  • Supplements

Healthy Rewards

90-Day Money Back Guarantee

Preferred / Premier

1-Year Money Back Guarantee

Products

Non-Consumables Show Products

  • Air Purifiers
  • Bedding
  • Clothing
  • Cutlery
  • Fitness Gear**
  • Gardening Tools**
  • Grounded Standing Floor Mat
  • Household Electronics
  • Kitchen Accessories
  • Muse Headband
  • Pet Beds
  • Sheets
  • Silvershield® EMF Shielding Tent
  • Towels
  • Water Systems & Replacements (with 15% restocking fee)

Healthy Rewards

30-Day Money Back Guarantee

Preferred / Premier

90-Day Money Back Guarantee

Products

Media & Other Show Products

  • Books
  • CDs
  • DVDs
  • Testing Kits

Healthy Rewards

All media purchases are final sales and may not be returned.

Preferred / Premier

All media purchases are final sales and may not be returned.

Disclaimer

**With exception of meats, seafood and Power Plates. All clearance items, media and specialty item sales are final and non-refundable. See below for more details.

Specialty Items
Return Details

Specialty Items

Organic Crib Mattress &
Organic Waterproof Protector Pads

90-Day Money Back Guarantee

Return Details

Return within 90 days, and receive a full refund minus the shipping costs both ways.

Specialty Items

Power Plate
30-Day Money Back Guarantee

Return Details

Return within 30 days, and receive a full refund minus the shipping costs both ways as well as a 20% restocking fee. Accessories must also be unopened, unused and in their original packaging to receive a refund.

Specialty Items

All Meats, Seafood & Sardines
30-Day Money Back Guarantee

Return Details

Return within 30 days, and receive a full refund minus the shipping costs both ways.

At Mercola Market, we stand by our products and strive to develop and offer items that will help you live a healthier lifestyle. In support of this, Mercola Market offers a Lifetime Guarantee for consumable items.

Even if you return an item otherwise eligible to be returned (i.e., an unexpired, consumable product or an undamaged, non-consumable product) beyond the return deadline set forth in this Return Policy, we will provide a store credit equal to the value of the item returned, minus shipping and restocking costs. Lifetime for consumable products refers to its “best if used by” date of the item or the lifetime of the product.

Mercola Market reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Need Help? Contact Customer Care

1-877-985-2695

1-239-599-9500
(International)

1-877-985-2695

1-239-599-9500
(International)

Email Us

Monday - Friday | 8 a.m. to 9 p.m. EST
Saturday | 9 a.m. to 6 p.m. EST

Please Note: Customer Care Team Members are not qualified to answer any medical or veterinary questions.

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